SS is a great community and I would trust anyone's recommendations on here over anyone else for quality, service and professionalism.
I draw your attention to this thread of yours
http://somersoft.com/forums/showthread.php?t=94479
which has plenty of help and good quality pms (from everyones experience) in there as well as another thread in that thread covering the same topic.
but you chose the pm from this thread of yours
http://somersoft.com/forums/showthread.php?t=95130
with no recommendations because they were cheaper ( I am assuming by the thread) .
Now already a month vacant and you are well behind the small amount you saved on a cheaper management fee.
In no way is that harsh HD ACE, you did your research haha I guess I was very enticed by the low PR fee...but obviously not doing me any favours. I absolutely love this forum because people are so honest, you will never find that out there. My silly mistake, thought it may have worked out differently unfortunately not..