Thank you for your kind word Lukentel.
Yes I will be using Rolf as I can be guaranteed of the same guy each time. At least i know he willbe there to compain to.
I have broken in 3 wealth package managers, all girls. 1 left for promotion, 2 got pregnant, the present one CBA took away and I now have a "Panel" who are yet to reply to my last call
I use to do what you say. From 1991 to 1995 I had my own business and banked with Advance. Despite low cashflow, a bottle of port for the manager and chocolates for the girls each christmas worked a treat. Got the loans I needed.
Ironically when St George bought then they lost me as a client when they refused to insure my new home because it was 100 years old and could have dodgy boundaries.
Anyone who knows surveys knows that this is rubbish because it was built before the boundaries and therefore cannot be wrong! The boundaries follow the walls....
I insured with someone else and eventually left St G for A Non Banker. This was the worst experience and very scary. Sine then the laws have tightened.
Overall CBA have been good but the constant retraining , lost paperwork and promises that don't deliver simply wore me out.
So I could spend a hour with them trying to fix it or work for a client and clear $130. No brainer! I dont even mind the annual fee but when they chip away at the benefits or make the essentially freebees to anyone who gripps it is an insult.
Time to change including cards which I put there $5k a month so they will hate that one. May try the new Amex with all the bonus points of 1.5 for $1.
Peter 147