Who signs a long term contract with a PM company? I've just experienced my first issue with a young PM who I was given when my previous one left. I've been with this company for about 18 months with no issues until now (possibly due to their luck also in that I had a good tenant). They've given me rubbish service the last few months so I'm off.
To find a new PM, I have gone on the recommendation on someone who uses a different company who has a PM who has been around for a while and she is an older lady. She's been so helpful to myself and the person who recommended her to me. The first question I asked her, was not what she charged. The recommendation of her by someone who has been using her for a few years and the fact she's older and more experienced and gave me exactly the information I was looking for is the reason for me choosing her.
If she leaves somewhere down the track and I'm handed a 20 year old who gives me the same issues as the previous company, then I can leave there too. But hopefully, seeing as she's been around a while, as far as I know, and not new into the industry, she'll be around for some time.
Therefore, in my opinion, the fee is not the main reason for selecting an agent. It reminds me of the people who get on here and complain that their accountant didn't do all they should have. When asked who they used, they say they used H & R Block and paid $100. Say no more...
When you change PM agencies, do you have to pay any fees? Or does it start off as a rent percentage?
BTW..I left a chartered account who charged the $100 and went to H& R Block, we get much better service and is closer to $2k a year.