Hi,
One year ago I handed our Darwin home over to a PM as we moved to our new rural home in NSW.
The tenants ended their rental agreement and moved out.Our PM reported everything was good, house had been cleaned out, pool was professionally taken care of and all that.
New tenants were found and they were signed up to a weekly amount BELOW what they said they were going to advertise it for, without consulting me. I let it slip as I figured it was probably better than losing out on a week or two rent while they found someone else. They moved in and they raised a couple of issues with the PM. One noisy overhead fan, one wobbly fan and a pull out pantry that felt like it was going to fall out. I told the PM I would be coming to Darwin in a few weeks and would look into it then. They returned my email saying I HAD to do something soon otherwise they would raise it with the tenancy tribunal and I'd lose. I responded saying it's not life threatening and I'll do it myself. Anyhow, I decided to sack them and appoint a new agent.
When we got to Darwin we went to take a look at the complaints. The new tenants then told us how the house was nowhere near as clean as the ingoing report told, nor was the swimming pool clean. Then the pantry door was in a condition that it would not close. To top that off, there were more issues which quickly told me the agent obviously didn't bother to check at all. I reckon they did absolutely nothing, thinking I wouldn't find out because I lived interstate. oh. I forgot to mention. This agent was really bad at returning my emails and calls during the year.
I'm really p...ed off ! Is there any recourse I can pursue or do I just walk away ?
One year ago I handed our Darwin home over to a PM as we moved to our new rural home in NSW.
The tenants ended their rental agreement and moved out.Our PM reported everything was good, house had been cleaned out, pool was professionally taken care of and all that.
New tenants were found and they were signed up to a weekly amount BELOW what they said they were going to advertise it for, without consulting me. I let it slip as I figured it was probably better than losing out on a week or two rent while they found someone else. They moved in and they raised a couple of issues with the PM. One noisy overhead fan, one wobbly fan and a pull out pantry that felt like it was going to fall out. I told the PM I would be coming to Darwin in a few weeks and would look into it then. They returned my email saying I HAD to do something soon otherwise they would raise it with the tenancy tribunal and I'd lose. I responded saying it's not life threatening and I'll do it myself. Anyhow, I decided to sack them and appoint a new agent.
When we got to Darwin we went to take a look at the complaints. The new tenants then told us how the house was nowhere near as clean as the ingoing report told, nor was the swimming pool clean. Then the pantry door was in a condition that it would not close. To top that off, there were more issues which quickly told me the agent obviously didn't bother to check at all. I reckon they did absolutely nothing, thinking I wouldn't find out because I lived interstate. oh. I forgot to mention. This agent was really bad at returning my emails and calls during the year.
I'm really p...ed off ! Is there any recourse I can pursue or do I just walk away ?
