Hi,
I am hoping someone may be able to give me some advise as to where I stand with this issue between myself and the new Body Corporate company that manage an investment property of mine.
About a month ago I utilised ANZ on line banking facility that allows you to purchase a Bank Cheque on line, enter the payee's address and then the bank sends the cheque straight to them.
As it was a bank cheque the money was withdrawn from my account immediately (over $1400). I received an on line receipt stating the payee, where the cheque would be sent and a receipt number. They also allow you to include a message along with the cheque which cleraly stated what the cheque was for.
I never received a receipt and today I rang the Body Corp Manager to check that they received it and also to find out my outstanding balance.
She says that they never received it and tells me to check with the bank.
Well, the bank has confirmed that the cheque was sent, and was also presented shortly after.
I've just called her back now but she has already left for the day, so I will be waiting until Monday before I can hear what she says. But judging from when I last spoke to her, her opinion is that they didn't receive it and that is that.
My bank has started a trace to track exactly where and by who the cheque was cashed by, but it will take 21 days to find out. In the meantime I'm stressing out!
SO, if you have sent a bank cheque to a someone, have written proof of the address it was sent to (thanks to the online receipt), and the cheque has been banked BUT the payee says it wasn't them.........what happens?
As a student there is no way I can afford to lose $1400.
Is there anything else I should be doing? What would yo do?
Thanks for listerning
I am hoping someone may be able to give me some advise as to where I stand with this issue between myself and the new Body Corporate company that manage an investment property of mine.
About a month ago I utilised ANZ on line banking facility that allows you to purchase a Bank Cheque on line, enter the payee's address and then the bank sends the cheque straight to them.
As it was a bank cheque the money was withdrawn from my account immediately (over $1400). I received an on line receipt stating the payee, where the cheque would be sent and a receipt number. They also allow you to include a message along with the cheque which cleraly stated what the cheque was for.
I never received a receipt and today I rang the Body Corp Manager to check that they received it and also to find out my outstanding balance.
She says that they never received it and tells me to check with the bank.
Well, the bank has confirmed that the cheque was sent, and was also presented shortly after.
I've just called her back now but she has already left for the day, so I will be waiting until Monday before I can hear what she says. But judging from when I last spoke to her, her opinion is that they didn't receive it and that is that.
My bank has started a trace to track exactly where and by who the cheque was cashed by, but it will take 21 days to find out. In the meantime I'm stressing out!
SO, if you have sent a bank cheque to a someone, have written proof of the address it was sent to (thanks to the online receipt), and the cheque has been banked BUT the payee says it wasn't them.........what happens?
As a student there is no way I can afford to lose $1400.
Is there anything else I should be doing? What would yo do?
Thanks for listerning
