Hi all,
Over a year ago I had my PM tell me there's some damage to the laundry door and wall due to an apparent break-in (methinks wifey locked hubby out and he used alternate means to get back in, if you know what I mean).
Since the damage was relatively small I just agreed to fix it (this was before I knew there was no police report done). Due to various PM incompetence issues, they only got around to fixing the last of the damage the other day and advised me the bill is nearly $600!! They didn't get a quote first, and never mentioned it was that kind of damage ("minor" was the term they used). I could have replaced every wall in the laundry for that kind of money! So naturally I have some serious issues with paying for this, obviously insurance won't cover this, and I'm fed up with paying for all the things that the tenant requests that the agent never questions, just sends me the bill! I even had to pay to get the drain cleared of rocks and twigs because "I can't prove it was the tenant's kids" that did it. Can we name and shame bad PM agencies here?? I feel like I need to warn people to stay away from them. So how do I make the tenant pay for this? The agent will just say again that I can't prove it wasn't a break in!
Over a year ago I had my PM tell me there's some damage to the laundry door and wall due to an apparent break-in (methinks wifey locked hubby out and he used alternate means to get back in, if you know what I mean).
Since the damage was relatively small I just agreed to fix it (this was before I knew there was no police report done). Due to various PM incompetence issues, they only got around to fixing the last of the damage the other day and advised me the bill is nearly $600!! They didn't get a quote first, and never mentioned it was that kind of damage ("minor" was the term they used). I could have replaced every wall in the laundry for that kind of money! So naturally I have some serious issues with paying for this, obviously insurance won't cover this, and I'm fed up with paying for all the things that the tenant requests that the agent never questions, just sends me the bill! I even had to pay to get the drain cleared of rocks and twigs because "I can't prove it was the tenant's kids" that did it. Can we name and shame bad PM agencies here?? I feel like I need to warn people to stay away from them. So how do I make the tenant pay for this? The agent will just say again that I can't prove it wasn't a break in!