Ah yes Veda Advantage, (former Baycorps), whom I have crossed swords with earlier this year. If you scream loud enough someone listens.
I had a run in with a former creditor that bypassed all normal reasonable business terms when we sold our Newsagency. It was the sum of $27,000 owing, that our solicitor had failed to finalize. Any corresspondence should have gone to the solicitor, but didn't. We paid the outstanding amount within 3 months of settling. But not before a random debt collection agency, illegally lodged it with The Victorian Magistrates Court. The creditor wrote to us stating categorically, that it was paid, and that they had not lodged it with the court.
When it came time to finance a property, lo and behold Veda had it on record as being unpaid. Fortunately, whilst I was threatening Veda with legal action, it turns out that Gerard Malouf and Partners, is trying to gather enough clients that have suffered at the hands of these agencies. They are putting together a class action that they state will possibly be the biggest in Australian Legal history. Anyway, I just added this to the ammunition against Veda. They have no legal right to hold this information against any individual in any circumstance.
Within a day or two they had removed all record of any default. My mortgage broker asked me who I had taken out. he couldn't believe it when he checked my file, and it was clear.
In fact they removed it from my brother's file, as he too was a partner in the business.
Jonesy, I talked to a Lisa Ivers at Veda, although I think she may be on Maternity leave. You could try Anup Grover | ISS Customer Relations Case Manager | Veda Advantage DDI +61 2 9951 7563 | Fax +61 2 9951 7666
Tell them you are joining Malouf & Partners class action against them, and see what their reaction is. They are trying to put out spot fires, to minimize the huge damages that they face. Just remember that they have no right to hold yours or anyone else's credit information. Anyone who says the contrary is talking nonsense.
I have heard, on the grapevine recently that the Government is moving to close down these agencies and put in their own more balanced reporting administration.