Well I am very surprised then that my VIC RE has told me we must pay the whole bill. I'm going to be ringing in the morning to see what they say and if they tell me again I need to be paying for it, then I'll be looking up the correct info hopefully to prove them wrong.
Perhaps it's about time you stopped relying on people telling you what to do, and you start reading what the actual rules state.
You're the Owner, you're in charge....start acting like it.
Don't wait for your agent, go look it up now, then you'll know it forever.