you wouldn't believe the drama queens out there who aren't what you'd describe in the bush as "robust individuals".
The threat of litigation is a wonderful device to make responsible citizens absolutely **** themselves, and hence we have the situation where everything is couched in a "if you don't do this, we'll do this".
I agree with you, the tenant should open the window...especially during the day, grab a bottle of exit mould and a rag and go to it. Half an hour and the problem is vamoos.
Nope, far better to take 57 pictures and sit back and watch it grow, fold your arms and write a threatening letter. Many people have a "can't do" attitude nowadays, and will happily let a situation that affects them badly deteriorate even further if they reckon someone else should do something about it.
The thought of mucking in there, fixing the problem in 30 minutes and then moving on with life wouldn't even cross their mind, and the # 1 priority for them is to prove a legal point, especially if it is against some bar steward who is collecting the rent off them.
Fortunately we don't have to deal with this nonsense either with what we invest in. One of our tenants complained of mould in the kitchen area to us. We showed them the lease. The tenant ended up replacing a section of the roof, and a big part of the ceiling. Cost them about $ 7,300. Once they had finished, no more mould, and i had my roof and ceiling repaired. I was very happy.
I told them never to bother me again with such petty complaints.
+1.....................