Hi,
I was contacted recently by my property manager in Brisbane regarding a tenant in another unit wanting a dog. My response and my PM's response was:
Hi Susan,
I've received a phone call from Darren but wasn't home. He mentioned something about giving permission for the keeping of dogs.
As far as my own unit is concerned I'd like to maintain a "No pets allowed policy". As for the keeping of animals by owners or tenants in the other units I'm willing to be a little more flexible and consider it on a case by case basis.
Firstly, I would like all the tenants consulted for their views. If they are agreeable and the landlord is agreeable then I would also agree based on the following proviso:
Since this matter concerns a dog the following points apply to dogs.
1. The dog should be vaccinated.
2. It should be desexed.
3. It should have undergone and passed behaviour training before it is allowed on the premises.
4. It should be obediance and noise trained. Barking dog complaints are one of the most common complaints the Council receives.
5. It should be registered with the Brisbane City Council.
6. The dog owner and other tenants should receive a copy of The Brisbane Dog Code. Include a complaints procedure such as:
If your neighbour's dog is causing problems, you can take the following steps:
(1). Approach the dog's owner as soon as the problem arises and state your case clearly and politely.
(2). If the dog's owner is unapproachable or does not agree that a problem exists, you could contact the Dispute Resolution Centre on 1800 017 288. This service provides free mediation which is impartial, confidential and available after hours.
(3). If these methods do not work, you should contact Council's Call Centre on 07 3403 8888. Council cannot accept anonymous complaints but your identity will remain confidential unless the issue proceeds to court.
(4). Contact the Strata Manager or a member of the Owners Corporation.
7. The dog owner and other tenants should be informed of the noise guidelines by the BCC. Noise Guidelines:
http://www.brisbane.qld.gov.au/home_garden/good_neighbour/guidelines/animal_noise.shtml
8. Permission should be granted on the basis that such permission can be revoked at any time to resolve a dispute. Any lot owner can do so without prior consent by other lot owners. This should fast track the resolution process.
9. The dog owner can get further info about dog behaviour training at a free seminar:
http://www.brisbane.qld.gov.au/home...rking/complaints/training/organisations.shtml
The above steps, I feel, need to be addressed so that everyone concerned understands that permission is not granted lightly and that, in the event that the dog creates a nuisance the tenants will know the complaints procedure and the dog owner must be prepared to remove the dog from the premises should any lot owner revoke permission.
Regards, Mike
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Hi Mike,
Please be advised at no circumstance would we persue a potential client if we were not confident that they have served us sufficent references and condition reports. We have also spoken with the residents in the block and owners advising them of the situation and we have agreed in the best interest of the residents and owners we have included a special clause which states that if we have complaints of noise from the dog through the correct procedure we will terminate the lease.
I hope this confirms your response in your e mail.
Kind Regards
Your Property Portfolio Manager
Susan L
