One time I had an appointment for one of Metro's "professional" property managers to meet me at a property and let me in for a valuation. Never turned up .. or called (she had my number and knew of the appointment) .. I rang up and blasted her boss .. cost me time and $$..
I did not have my rose coloured glasses on when I did the valuation a couple of days later.
I am not saying if they are good or bad property managers.. this is just my experience with them one time.