[snip]I got in trouble from the first PM for attempting to fix the problem rather than just calling a plumber.
[snip]
Basically, the issue is a lot of PMs tell tenants not to do anything.
[snip]
It's a fundamental issue with the system imo. PMs are incredibly risk adverse which is a very Australian position. In much of Europe where long term renting is much more common there isn't the same issue.
Perhaps some PMs take the easy way out too. But are they trained, paid and supported by their principals to do any better?
In another thread I questioned why there are no detailed risk assessments and suggested proper service level agreements.
However no discussion of risk could escape the murky complexity that has been built into it by the continual re-jigging by regulators and some of the quasi-legalistic, counter-intuitive (counter commonsense in fact) interpretations by tribunals.
It has become so complex and random that it never comes as a surprise when owners who appear to have been on this forum for decades and have owned many properties, shrug their shoulders saying "Who could have predicted that tribunal decision" and "Dear Owner, just cop it and move on (if you can afford to)".
In a environment where the value of residential property has been shaky to say the least, it is easily possible in my view that the mums and dads investors who prop up rental housing could flee the scene in droves. A run could become a stampede. Others can comment on what would happen next, but it would not be cheaper rents and more available housing.