Switched PPOR from Suncorp because they insisted on a mandatory building cover increase from $275k to $405k. Which is ridiculous because I built my house 3 years ago and I have the building contract. Even with improvements and inflation, we are looking at $300k maximum. Located in Brisbane, not touched by any floods and not even impacted by Moreton Bay Regional Council 1 in 1000 year flood projections. Suncorp told me that the process to contest this valuation involved sending them a copy of a formal valuation completed in the last 12 months. I didn't have one and I wasn't going to spend a few hundred bucks just to find out. And sure wasn't going to waste my time.
Oh, and my premiums have increased 55% in 2 years. No claims, no floods, nothing.
Cheaper to switch insurance companies. So I called my broker and called St George. Both insurers couldn't believe that Suncorp was enforcing values, they were at pains to tell me that I could pick my own. CGU and St G had the best overall policies, terms and premiums. So went with one of them and saved myself $600 this year.
My mortgage broker told me that they use the insurance calculator here to work this rebuild cost out;
http://www.insurancecouncil.com.au/for-consumers/types-of-insurance/home-contents. Sure enough, I plugged my house in and I got around $405k. Man, if I spent $405k on my house, I would have the Taj Mahal. And I don't.
It's called gouging. Now Suncorp will lose both my cars and one of my IP's. I will switch just on principle because I was not treated as the valuable customer that I am. Silly Suncorp.