ING and Citi
If you have a lot of time, and much hair left, then these guys are an option, I can think of better ways to inflict self harm.
Just dont ever go back and try and do a top up.
Industry worst pain
We will not use ING in our office, because the longer term issues it creates for our clients
if its a set and forget then its possibly ok.
ta
rolf
ahha that's true- they were a pain in the *** for top up! it's like doing a WHOLE new app at times...
But in their defense; ING at least are improving and have a dedicated VCAT team for all variation; currently go one in progress; top up finalized in 13 days ( yes longer then another lenders- but they are improving).
Also with Citibank im not longer getting the massive wait that we normally experience 2 years ago + less paper work; it's been quite quick for some reason....maybe a lot of brokers have ditch Citibank so they get less calls? all better for me
Regards
Michael