Hi all,
We've found ourselves in an interesting situation....we're renting a brand new house....and finding we're having to "break in" this house...it's actually an awful experience, quite a few things are going wrong, and we're not sure what to do....
We're on only a 9 month lease because the owners want to move in,they just need to organise their work/children school situation .. (we're literally the first ones to live here, the builder, who lives next door and built the 3 of them had to come over the first day we moved in and steal the gas ignitor from the place next door - they had not moved in yet -to get our gas working)....we've met the owner, she came over after we moved in and the security alarm went off and we had no code. She loves the builder next door, and so we've decided to take the issues to him rather than contacting the agent (which we know will take ages to get things fixed and result in huge costs to the owner) - this builder has already fixed several things for free....the unconnected gas, the incorrect phone lines, the plumbing in the downstairs toilet.......but now some more serious things are coming up - the "reverse cycle" upstairs (in our bedroom, the only one upstairs) isn't working - and one of the downlights in the kitchen is leaking!! The bath is over it, but Geoff swears, and I double checked, there was very little spillage from the bath - it appears the tiles, or whatever aren't "working".
Should we just keep letting the builder next door know of these issues and let him organise to fix it (all free) - or let the owner know what's really happening in her new house? I know there is a "break in" period will all new homes, but I've never had to experience it before (and I NEVER will again by the way!!). We're scared to contact the agent for fear of them trying to charge us for issues that are definitly not our fault. Because the builder is next door, it's been too easy - but I know if it was me, I would like to know if this was happening in a new home we just built or bought - they would have paid around $500k for the place (Newport, Melbourne)
So, should I contact the owner (she gave me her direct number) to let her know what's going on? Or just let the builder fix everything???
I can definitly say we will never live in a brand new house again!! Far too much pressure and things going wrong!
What to do??
Cheers,
Jen
We've found ourselves in an interesting situation....we're renting a brand new house....and finding we're having to "break in" this house...it's actually an awful experience, quite a few things are going wrong, and we're not sure what to do....
We're on only a 9 month lease because the owners want to move in,they just need to organise their work/children school situation .. (we're literally the first ones to live here, the builder, who lives next door and built the 3 of them had to come over the first day we moved in and steal the gas ignitor from the place next door - they had not moved in yet -to get our gas working)....we've met the owner, she came over after we moved in and the security alarm went off and we had no code. She loves the builder next door, and so we've decided to take the issues to him rather than contacting the agent (which we know will take ages to get things fixed and result in huge costs to the owner) - this builder has already fixed several things for free....the unconnected gas, the incorrect phone lines, the plumbing in the downstairs toilet.......but now some more serious things are coming up - the "reverse cycle" upstairs (in our bedroom, the only one upstairs) isn't working - and one of the downlights in the kitchen is leaking!! The bath is over it, but Geoff swears, and I double checked, there was very little spillage from the bath - it appears the tiles, or whatever aren't "working".
Should we just keep letting the builder next door know of these issues and let him organise to fix it (all free) - or let the owner know what's really happening in her new house? I know there is a "break in" period will all new homes, but I've never had to experience it before (and I NEVER will again by the way!!). We're scared to contact the agent for fear of them trying to charge us for issues that are definitly not our fault. Because the builder is next door, it's been too easy - but I know if it was me, I would like to know if this was happening in a new home we just built or bought - they would have paid around $500k for the place (Newport, Melbourne)
So, should I contact the owner (she gave me her direct number) to let her know what's going on? Or just let the builder fix everything???
I can definitly say we will never live in a brand new house again!! Far too much pressure and things going wrong!
What to do??
Cheers,
Jen