Propertunity...let me ask a question...since you seem to be nice enough bloke and seem to be willing to be transparent...care to post why you charge in detail?
"Why" I charge is because I'm running a business, and businesses only exist for one thing.
"What" I charge depends on many factors:
1. Degree of difficulty - we are afterall getting paid to deliver a service.
2. Likelihood of success (although if a client's brief in not feasible, we do not take them on).
3. Level of service required. O/seas clients that want to call me at 2am SYD time can do so, if they're paying for that level of attention.
4. What the market can bear price-wise, and,
5. The price of the property. Higher priced properties can have more difficult to deal with vendors and take longer to find (often).
NSW Govt is keen on deregulation...maybe in the Power industry....but are you aware that they have beefed up their team doing investigations of real estate agents. They started with auctions...what next?
I am aware that the OFT is clamping down on auction misbehaviour. I am also aware that they are doing the same with Trust Accounts. I'm happy to report that we don't have issues with either of these matters - or anything else as far as I'm aware.
Perhaps...some of the agrieved people should all register their complaints with the Dept of Fair Trading all at once...that would be interesting wouldn't it?
Maybe I'm missing something, but I still don't know what someone could complain about, IF:
1. They are quoted a price for a service,
2. They sign up and pay a retainer,
3. They purchase a shorlisted property that a BA finds,
4. They have other independant 3rd party providers such as conveyancers, P&B inspectors, bank valuers etc to rely on for a 2nd opinion.
......unless they have been burned by an unscrupulous BA, who is somehow deficient - in which case they can make a claim.
As for your last comment it clearly...shows you have a vested interest as a BA in REBAA. A little word of advice people do read the forum....people have met me....people have asked for my PERSONAL views / advice (no charge)....I don't hide in shadows. And I am not easily bullied or quietened.
How have you been bullied?
I realise this is causing discomfort....but these questions need to be asked and bedded down. None of it is defamatory...but the hard questions needs to be asked.
I assure you this is not causing me any discomfort whatsoever. I relish the opportunity to explain our position in an open forum.
I remember that when you started out it was just you and your wife..now you have 4 people...obviously you have had quite a few referals from this site.
That's a pretty wild assumption sash. How would you know how many referals come from this site? (I do not deny that we have had referrals from here but also MANY
other places).
I want this site to be an independent investor site....there it too much commercial stuff going on ....nothing wrong with it...but some of the stuff is absolutely wrong. Not directed at you but as a general comment.
You'll have to direct that to the owners of the site.
From my perspective we are "Damned if we do, damned if we don't". In other words if I declare where I am coming from as a BA, I get labelled as being here for "commercial reasons". If I don't declare I'm a BA, then I get accused of bias and not stating a vested interest in any comments I may offer.