Thanks all.
One person here will be particularly chuffed to be called a girl. It would have been a fair while since she's been called that.
'After sales service' is pretty important - especially when we're not the cheapest provider out there. A lot of people have questions about their Depreciation Schedule and some of the cheaper operators deal with this by not returning phone calls. Crazy time of year for us, so feel free to email me, svamin.
[email protected]