G’Day
There are quite a few agents which charge a flat rate for the job eg
www.realestatelawyers.com.au which charge $4,400 and
www.gogecko.com.au which charge up to $5,950
Oasis, you have chosen to engage an Agent which charges on a commission basis, not a flat fee or an hourly rate, so why are you now complaining that they did what you engaged them to do at the rate you negotiated with them?
When we bought the house I am now sitting in, we had been looking for nearly twelve months and all the local agents had our details. A new sales rep at the local Barry Plant agency rang us on a Tuesday afternoon and told us about two new listings. I immediately drove past both houses, we inspected one at 6.30pm and put in an offer. By the Friday we had exchanged contracts.
For us, that was twelve months looking. For the Agency, that was twelve months worth of keeping in touch with us. For the particular sales rep, he still spent about 40 hours on the deal from first ringing me through until final settlement. For the owners, it was an amazing result for which they only had to clean the house once and they did not have to have any further inspections, a great relief to them.
I am sure that they felt they got their money’s worth. I know the Agency earned their money – and they were the only local Agency which had bothered to keep in touch with us, so a good result all round.
In the ten years we have lived here, fewer than five houses in this neighbourhood have come on the market. We paid full asking price then and everyone was happy.
What a pity you’re not happy with the job done for you.
When I worked as a Buyer’s Agent I spent endless hours doing what the client engaged me to do – drive to and inspect houses, prepare reports, negotiate contracts etc. By the time a deal was settled, I probably earned about $5 per hour after expenses and for that I had to have the full Estate Agent’s Licence, insurance, and experience. Many years experience. Knowing where to drill. Same thing applies as a Mortgage Broker. If I charged my customers an hourly rate they would be shocked at how much time goes into each and every deal. As with any business, you can’t make a living on each deal alone, it has to be continuous deals providing small amounts of income.
Your sales rep will probably be paid 15% of the Agency commission. Hardly a princely sum. They and their Agency have to make many, many sales over a year to earn an income.
I would thank them all profusely, send chocolates and bottles of wine, and recommend them to all the neighbours.
Seems like they did a great job for you. And congratulations on achieving a sale so quickly in today’s market.
Cheers
Kristine