My policy is with Terri Scheer. Landlord and house.
The internal glass door exploded on our Glem oven recently and the tenant claims at the exact second it happened, he dropped a saucepan on the glass cooktop and cracked the glass and a piece of glass broke off completely.
I consider it would come under accidental damage but the Terri Scheer consultant said they would pursue the tenant. The excess on the landlord policy is $250. She then said I could claim under the household policy which has an excess of $500 and they wouldn't pursue the tenant.
We weren't there when it happened so have to take tenant at his word.
Although the oven is out of warranty, Glem are replacing the glass for the oven and we have to pay to have it installed.
What are your thoughts on what Terri Scheer is telling me?
Thanks.
The internal glass door exploded on our Glem oven recently and the tenant claims at the exact second it happened, he dropped a saucepan on the glass cooktop and cracked the glass and a piece of glass broke off completely.
I consider it would come under accidental damage but the Terri Scheer consultant said they would pursue the tenant. The excess on the landlord policy is $250. She then said I could claim under the household policy which has an excess of $500 and they wouldn't pursue the tenant.
We weren't there when it happened so have to take tenant at his word.
Although the oven is out of warranty, Glem are replacing the glass for the oven and we have to pay to have it installed.
What are your thoughts on what Terri Scheer is telling me?
Thanks.