Hi All,
The shoe is on the other foot with this one! Damaged door that was present upon occupancy but was not captured on condition report, now we're being asked to pay the $250 repair cost.
The situation:
- did not highlight damage on condition report (was not returned as it looked comprehensive and complete). It's also kinda hard to see as it's been repaired badly.
- damage not captured on the photos with the condition report (no previous conditon of door available)
- this is the only damage reported on the exit report. left the place cleaner than we found it.
- original PM has left who did remark on the door in conversations so the matter was assumed to be understood. Not captured in emails unfortunately so not worth much
- VCAT hearing booked in a few weeks
Any experience with how these play out? I can see both sides of the story, but with this one I feel we're probably up the creek without a paddle. The evidence doesn't work in our favour. Has anyone been in a similar situation? I'd be interested to know how it turned out.
The shoe is on the other foot with this one! Damaged door that was present upon occupancy but was not captured on condition report, now we're being asked to pay the $250 repair cost.
The situation:
- did not highlight damage on condition report (was not returned as it looked comprehensive and complete). It's also kinda hard to see as it's been repaired badly.
- damage not captured on the photos with the condition report (no previous conditon of door available)
- this is the only damage reported on the exit report. left the place cleaner than we found it.
- original PM has left who did remark on the door in conversations so the matter was assumed to be understood. Not captured in emails unfortunately so not worth much
- VCAT hearing booked in a few weeks
Any experience with how these play out? I can see both sides of the story, but with this one I feel we're probably up the creek without a paddle. The evidence doesn't work in our favour. Has anyone been in a similar situation? I'd be interested to know how it turned out.