hi
today I was told by my agent that they went to tribunal court to get the bond and compensation back for repairs. We managed to get just about $600 back because the carpet is filty and smelly (because of tenant's pets), water damage to kitchen cupboard.
But the court didnt allow for the tenant to compensate the 2 broken windows in the 2 bedrooms. According to the agent, now she says according to the inspection report before this tenant moved in, the windows were ALREADY broken. BUT, I was never given a copy of the conditions report, and neither did she say the windows were broken before this tenant moved in. In fact this agent were so sure I could get the windows compensated by the tenant because "they broke it, they should pay for it". Now they tell me "it was broken before they moved in". It seems like this agent doesnt do her homework before going to tribunal?
Also, Im trying to claim the broken windows as malicious damage via the insurance company, and this agent (I have been using this agent and insurer for the past 3 tenants over 6 years). I was never told about the broken windows by the agent. Now I ask her "so when was the window broken?", she can't tell me. When I bought the property, the windows were fine. That means, maybe the 1st or 2nd tenant broke the 2 windows, but the agent did not ask them to compensate nor inform me about it. (Im not sure if insurance will compensate for something that happened a few years ago? not even sure WHEN it happened)
is there something I can do to this agent? Can I ask for them to compensate me for doing a dodgy job?
today I was told by my agent that they went to tribunal court to get the bond and compensation back for repairs. We managed to get just about $600 back because the carpet is filty and smelly (because of tenant's pets), water damage to kitchen cupboard.
But the court didnt allow for the tenant to compensate the 2 broken windows in the 2 bedrooms. According to the agent, now she says according to the inspection report before this tenant moved in, the windows were ALREADY broken. BUT, I was never given a copy of the conditions report, and neither did she say the windows were broken before this tenant moved in. In fact this agent were so sure I could get the windows compensated by the tenant because "they broke it, they should pay for it". Now they tell me "it was broken before they moved in". It seems like this agent doesnt do her homework before going to tribunal?
Also, Im trying to claim the broken windows as malicious damage via the insurance company, and this agent (I have been using this agent and insurer for the past 3 tenants over 6 years). I was never told about the broken windows by the agent. Now I ask her "so when was the window broken?", she can't tell me. When I bought the property, the windows were fine. That means, maybe the 1st or 2nd tenant broke the 2 windows, but the agent did not ask them to compensate nor inform me about it. (Im not sure if insurance will compensate for something that happened a few years ago? not even sure WHEN it happened)
is there something I can do to this agent? Can I ask for them to compensate me for doing a dodgy job?