Leah Jay is REALLY expensive (I think it was something like 12%) and when I went into their office at Warners Bay to talk to them about the 11 properties I was looking to have managed, the Receptionist let me know there are no discounts available, no matter how many properties a client has, and she had this weird sense of exclusivity and superiority that seemed to extend to everyone, even landlords. I left my number and asked for an agent to call me back, and nobody ever did. Another thing that I guess makes good business sense but that I found off-putting was a big sign saying WE DO NOT DO PHOTO-COPYING FOR RENTAL APPLICATION SO PLEASE DO NOT WASTE YOUR TIME ASKING, or something similar. As a property owner, I'd prefer potential tenants to be greeted with a friendlier environment. Just found the atmosphere really snooty and unappealing. Went with Engage Property at Belmont instead. They're small, polite and super eager to please....no problems so far.