We used Metropole as project manager for a 3 TH development on our site. I was to start a thread on it ... over a year ago ... but just haven't got around to it
. Here are some points, I've put the bottom line at no.1.
1. Metropole are good guys - this point cannot be overstated.
2. Michael Yardney - is supremely experienced and helpful, a good guy.
3. Michael Yardney is a salesman to the core - a bit strong for some, but not under-handed.
4. You'd almost certainly not be dealing with Michael - he may communicate at times. he will always answer your emails - nice.
5. Metropole staff are generally on the ball and very approachable.
6. Their fee is certainly not cheap - but it's not hidden at all, so you decide with eyes open.
7. They only show feasabilities - don't work to a "budget", possibly wise risk management on their part.
8. The concept that they handle everything for you to be an armchair developer potentially numbs the client to the risk.
9. Understand that their contract ensures that the client will carry ALL the risk - this is probably how things should be - just be aware.
10. I thought that they would've had contigency plans for problems or unexpected delays by their sub-contracted professionals - once again their contract removes them from this responsibility.
11. Many of the people they sub to are virtually on Metropole payroll - guess this happens when you use someone who does a good job or charges a low price over time - it does however blur the independence and validity of the tender system or searches for best professional for your job. Some have said you are effectively dealing with a single building Co so the cost should be much lower. If Metropole were a total package building Co then they couldn't shift anywhere near as much responsibility and risk to you - an experienced and wise move by Michael.
12. Our project had its ups and downs, I assume all do - yes I had frustrations with Metropole at times, but the end result was good.
13. Assessing the result is dependent upon some market forces - well out of control of you or Metropole, especially when the end is more than a handful of months down the road - think years not months.
Hope this helps