In my last rental statement mail I received correspondence that I have been given a three month free trial to Barclay MIS. It appears to be a debt collection type policy where an external source chases the tenant for outstanding monies.
What bothers me is that the PM has advised that once the three month trial is over, I will then roll over to a standard policy unless I choose to "opt out" by a certain date.
Is the PM allowed to do this? I understand that they think this type of policy is great for them to offload the arrears chasing for the slumlords but the default option being an opt-out rather than an opt-in bothers me.
I wonder how many irate calls the agency will get by those who don't read all the miscellaneous advertising from agents and end up being charged for this service?
Is a bit like one of our shiny happy airlines' booking systems whereby you have to click to opt out of paying for travel insurance on domestic flights...ok cranky pants put away now.
What bothers me is that the PM has advised that once the three month trial is over, I will then roll over to a standard policy unless I choose to "opt out" by a certain date.
Is the PM allowed to do this? I understand that they think this type of policy is great for them to offload the arrears chasing for the slumlords but the default option being an opt-out rather than an opt-in bothers me.
I wonder how many irate calls the agency will get by those who don't read all the miscellaneous advertising from agents and end up being charged for this service?
Is a bit like one of our shiny happy airlines' booking systems whereby you have to click to opt out of paying for travel insurance on domestic flights...ok cranky pants put away now.