REA and marketing

I am interested in other people's attitudes and opinions of various methods of marketing properties.
With technology the way it is, is it important to have a property listed in the local paper? Or is on the internet enough. What about specialised print publications some REA do as letter box drops. I have been told that open houses are mostly for the neighbours to sticky beak! I also worry that when there are lots of people in my house, the REA can't watch them all.
Just interested in opinions as we will be selling our ppor shortly,
thanks
Susan
 
Opinions?

It varies. Immensely.

I have more experience in advertising for staff than in advertising properties- I have to advertise for staff perhaps once a month. So my opinion is not based on real estate- sorry.

But I've had newspaper ads which have sometimes worked and sometimes haven't worked. And I've had internet ads (through Seek) which have had the same "sometimes yes, sometimes no" effect.

Whatever you use, use it to best effect.

If it's in the newspaper, describe very succinctly what you have to offer- briefly and effectively.

If it's on the net, show pictures, and give an excellent view of the property.

I have a property to rent, and the agent has posted a rather unflattering view of the property

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I wouldn't be slightly interested in that property.

But maybe this property:

21Kitchen_after.jpg


or

21Courtyard_1.PNG


might present a better image.
 
We use all mediums of advertising available.
However as strange as it may sound..the newspaper still brings in the majority of our genuine buyers and sellers. I have just met with the QLD head of realestate.com.au today and he showed me stats' that told me that business I work in has the most successful internet campaign in all of North Queensland, with almost 300% more unique hits every month than any competitor business'..and we still get more genuine business from the paper!
The paper and the internet get them in the door, then most clients like to take our in house publication, showcasing all our properties.
I also find direct mail and letterbox drops to be effective as well.

My advice is to get an agent that is proactive in all forms of marketing, they should have a huge data base of pre-registered and qualified buyers that they contact first, before you pay for advertising, if this fails...make sure you are part of the newspaper!

Hope this helps, it is just what happens here in Cairns in my office.

Cheers,
 
Wow Geoffw, your agent has "really" looked after you there...NOT!
I have always found it best to offer your own pic's if you have them...your post justifies my belief!
 
We do simple and very effective advertising.
Internet advertising attracts the most intrest
We advertise open inspection times only in the newspaper
Signboards

These 3 are enough to SELL a house and most of ours have sold within one or 2 open inspections.

Letterbox drops in the neighbourhood promote the agency (not your house)!
Never let agents put full colour ads in the paper with their logo and a picture of your property. I don't believe they are needed and again promote the agency more than your house. A simple add (no pictures or logos) in the classified ads with an open inspection time will do the trick!

If agent's have advertised their logo in the paper you should ask them to contribute to the cost of the ad, you should not be promoting their company they are hired to sell your house!

You should also be asking for the reciepts from the paper so that you know they are not adding anything to it when they bill you.
 
Agents should be keeping a buyers enquiry bank of everyone that rings or visits an open. These people should be qualified on where they are in the buying process. Theoretically no money should be wasted...I mean spent on advertising until these people are cancelled out.

Advertising and opens are about getting profile and more listings for agency. I'm looking forward to the time when RE agents are no longer required. At least with used car salesmen they take a risk with stock/inventory. RE agents usually take none.
 
Thanks for your thoughts everyone. I have seen some pretty sensational/horrific advertising. My fave is :'desperate vendor needs urgent sale"- how is that working for the seller?
thanks again,
Susan
 
at the risk of p!$$ing on my profession... (this is long winded but i hope some of it helps)

there are a lot of agents out there who have absolutely no idea of how to market a property...unfortunately in QLD all it takes to get a sales ticket is about 6-8 hours contact time and a couple of assignment you can knock over in an hour or so if you're any good.

a lot of marketing success comes down to what you are trying to achieve for the type of product you are promoting...for instance in our area we have 250k units all the way through to $2M and a whole range of stuff in between. You market each and every one of them differently depending on your target market, property type and price bracket.

The Internet is certainly one of the best tools for marketing around now given its relatively cheap and its gets your property into peoples homes at their convenience rather than rely on box drops and papers being delivered etc.

I must disagree vehemently with some of the paper comments - In Brisbane we are finding that it is still worthwhile to get picture ads of properties into the Quest local rags property sections as they are cheap to do and very popular with most people being delivered free etc. The courier mail gets classified one liners from us advising of open homes unless the owner REALLY wants to have a big photo ad in there - very costly...and that is only (usually) for the very high price stuff where you are looking at attracting people outside the local papers distribution etc.

To cover your point about neighbours and box drops - we encourage both on a standard, average price house for the area. The reasons are simple enough, in suburbia here we find that it helps to get the neighbours through - they all want to know what money buys what in their suburb and they all have friends - I have lost count of the number of houses i have sold to friends of someone who lives nearby and mentioned the property...but its a fair few...

To cover the concerns about security etc., we usually run two agents at inspections where we expect large numbers or large exclusive style properties where one agent can't cover the house effectively. We also get the names and full contact details of everyone entering the property - no details, no entry - again when we explain its as much for the security of property in the house most people are happy enough. And if we suspect their using dodgy details we write down their rego's as well.

A good agent will also control the numbers going through at any one time - i have often asked people to wait a minute or two or walk the outside first to allow other to leave - most people understand and don't mind at all - in fact when you explain the reasons they appreciate that someone takes so much care in the property.

The box drops - yes they help profile (but only just) - what they do is notify the area that the house is there and helps get numbers through as per the above

Anyone who truly believes that agents make lots of money from having their picture or logo in the paper or in box drops has not done the hard yards in the industry as a sales person (IMHO)...you can spend thousands and thousands getting ads done, buying bus stops and doing flyer delivery and you might pick up one listing if you're lucky - people come to the opens for the house in the brochure - not the agent who's selling it. I have never met anyone who has come to an open of mine because I am selling it - they come because they are interested in the house. It wouldn't matter which agent had it, so long as it is marketed right - they will come.

For an agent to make a real quid in this industry (over 200k?? and Brisbane - can't speak for anywhere else)... the only way is networking and contacts. As you meet people who want you to keep in contact you build up a database of clients - you manage that database properly and you'll win. I heard a statistic (from a higher earning agent who never spends any money on profile) the other day that a database of 1000 people properly managed will yield on average a listing a week. No bus stop sign or flyer will ever do that.


So!! in short, it depends on how good your agent is and what sort of property you are marketing and where (demographics etc)

I expect i will be shot down for some of the above - but its a free country and this is my humble opinion and it works very well for us...:D

hope it makes sense

cheers
UC

p.s. re the desperate vendor ad - its not my style, but i bet it got a lot of people through the door, a good negotiator would've been able to capitalise on the high buyer interest and get a good price!!
 
UrbanCowboy...
Well put..from another agent, I must say you hit the nail on the head.
Profiling for agents is a thing of the past. Before the internet and investors buying unseen and interstate on a regular basis it was important that everyone in town knew who you were and thats just not the case anymore.
Good service, following up on what you say,listing property at the correct price, helping people through the process of both buying and selling, this is how an agent earns their living now. I personally dont think I have ever got 1 listing or sale because of my personal profile and doubt I ever will.
I have however got heaps of referals from more than satisfied clients that wanted the same for their family and friends.

Cheers,
 
Marketing

Interesting Thread
I am in the process of developing PPOR in Brisbane. Have managed to sell the existing workers cotage and have been trying to flog one of the blocks of land myself. I am trying to find the media that gives me the best exposure and enquiry rate for my hard earned dollar. I have been using the Courier Mail land classifieds as the principle marketing media. Plain two liner with basic details seems to have the same reponse as a four line "more sizzle than sausage" type add. Have a professional coreflute sign on site that pulls a few enquiries. A month in the local weekly Quest type paper resulted with no enquiry. Have stopped using them because delivery of the paper to our place has been intermitent. I have let them know the reason for not re advertising with them. So far I have not used any of the local agents. Lots of nice people but ....
One observation I have made is that any land listed with them (local agents) seems to remain on the market for a long time (up to a year), then relisted with a different agent. Most of the land on the market comes from block splitting. There are only a small number of blocks for sale at any given time in the area.
By selling as an owner I eliminate myself the major internet marketing sites.
What are the better for sale by owner internet sites?
What else should I be doing. (letterbox drops, listing with agent) ?
What marketing has worked for you ?
Regards
Hound Dog
 
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