Why are Telstra so terrible?
I built my house which completed in July 2013 on a brand new street. All the other houses in the street finished roughly the same time.
Yet no Telstra infrastructure was organised. There is no copper laid in the street nor any pits. Current ETA on getting a home phone service (pre-requisite for internet) was updated today to being May 2014 (it was April 2014 last i asked, and Christmas 2013 the time before that). I imagine its a more difficult task given that the street is full of houses than it would have been prior.
I'm using a Telstra 4G service at the moment, which is pretty costly, but only option available.
I've tried talking to TIO. All they can suggest is an interim service (which consists of an Optus mobile charged at home rates for both rental and calls), which is fairly pointless and inconvenient.
I'm now talking to the shire council. When they approved a developer to create a new street, why wasn't ensuring deployment of essential services part of the pre-requisites?
Grrr.
I built my house which completed in July 2013 on a brand new street. All the other houses in the street finished roughly the same time.
Yet no Telstra infrastructure was organised. There is no copper laid in the street nor any pits. Current ETA on getting a home phone service (pre-requisite for internet) was updated today to being May 2014 (it was April 2014 last i asked, and Christmas 2013 the time before that). I imagine its a more difficult task given that the street is full of houses than it would have been prior.
I'm using a Telstra 4G service at the moment, which is pretty costly, but only option available.
I've tried talking to TIO. All they can suggest is an interim service (which consists of an Optus mobile charged at home rates for both rental and calls), which is fairly pointless and inconvenient.
I'm now talking to the shire council. When they approved a developer to create a new street, why wasn't ensuring deployment of essential services part of the pre-requisites?
Grrr.
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