Hope you guys can help with this one 'cos I don't know where to go to next.
I've had a Panasonic NC-GS250 Movie camera for 6 months and I've now got half a dozen tapes I want to put onto my PC and burn to CD or DVD. I've got all the cables and the camera came with MotionDV Studio 5.3E LE for DV which I've got loaded on the PC.
Problems:
1. While in Windows Explorer it doesn't show the camera as being plugged in so I don't think it's recognising the camera. (I say "I don't think" because I've had no messages to say anything other than it's a HiSpeed USb object plugged into a non HiSpeed USB and that the object will work only slower). So maybe it is recognised just not showing?
2. As with most things the instructions are very comprehensive but still manage to leave out the steps for dummies version so I'm presuming 2 things - 1. I have used the cables properly and 2. I have to play the movie whilst in the camera and in preview mode when using Motion Studio to copy into my PC.
There is only 1 cable which plugs into my camera and has a USB on the other end which I plug into my PC. (The other cables are for other countries or the VCR etc) There is only one way to play the movie in the camera (as far as I know) and that's in preview mode so anyway these are the 2 things I'm doing.
3. When I fire up Motion Studio the buttons are greyed out. No amount of fiddling can make them non grey so step two which says press this (the PLAY arrow) is a no go and I can't go to the next step which is capture the film. Consequently it also doesn't preview in Motion Studio.
WHAT I'VE TRIED
I've tried to install the USB driver that came on the CD with the camera but the message says something like " you don't have to install a USB because there's already one installed or it's not required"
I've tried to install the Video Stream Driver but it says it can't with my OS (I'm using XP Home).
I've read the book cover to cover and there's a part following installation where it says "Even after following all this it still may not work on your PC", but doesn't say what to do if it doesn't!!! I'm stumped.
I haven't rang Panasonic yet and that's my next step, but for all you PC whizzes out there can you see anything I've missed or something I should try or with the right know how by someone can my PC be MADE to work all this.
Who has the right know how? I'm afraid of ringing the wrong type of technician to fix this and wasting my money. Help please.
Ta muchly
Olly
I've had a Panasonic NC-GS250 Movie camera for 6 months and I've now got half a dozen tapes I want to put onto my PC and burn to CD or DVD. I've got all the cables and the camera came with MotionDV Studio 5.3E LE for DV which I've got loaded on the PC.
Problems:
1. While in Windows Explorer it doesn't show the camera as being plugged in so I don't think it's recognising the camera. (I say "I don't think" because I've had no messages to say anything other than it's a HiSpeed USb object plugged into a non HiSpeed USB and that the object will work only slower). So maybe it is recognised just not showing?
2. As with most things the instructions are very comprehensive but still manage to leave out the steps for dummies version so I'm presuming 2 things - 1. I have used the cables properly and 2. I have to play the movie whilst in the camera and in preview mode when using Motion Studio to copy into my PC.
There is only 1 cable which plugs into my camera and has a USB on the other end which I plug into my PC. (The other cables are for other countries or the VCR etc) There is only one way to play the movie in the camera (as far as I know) and that's in preview mode so anyway these are the 2 things I'm doing.
3. When I fire up Motion Studio the buttons are greyed out. No amount of fiddling can make them non grey so step two which says press this (the PLAY arrow) is a no go and I can't go to the next step which is capture the film. Consequently it also doesn't preview in Motion Studio.
WHAT I'VE TRIED
I've tried to install the USB driver that came on the CD with the camera but the message says something like " you don't have to install a USB because there's already one installed or it's not required"
I've tried to install the Video Stream Driver but it says it can't with my OS (I'm using XP Home).
I've read the book cover to cover and there's a part following installation where it says "Even after following all this it still may not work on your PC", but doesn't say what to do if it doesn't!!! I'm stumped.
I haven't rang Panasonic yet and that's my next step, but for all you PC whizzes out there can you see anything I've missed or something I should try or with the right know how by someone can my PC be MADE to work all this.
Who has the right know how? I'm afraid of ringing the wrong type of technician to fix this and wasting my money. Help please.
Ta muchly
Olly