Having just returned from a months holiday in uk; france; switzerland; italy, I now understand why some of the countries in the eu are having financial trouble.
Service in UK was very good - maybe a prelude to olympic games.
Service in Switzerland - poor, actually make that very bad. And their economy is looking poo as well.
Service in France - pretty good actually, but still without a smile.
Service in Italy - Although I loved the country and the people, sadly their service was abysmal. Thier economy has already gone down the gurgler.
Hong Kong on the way home - service in our hotel was exceptional. Anywhere else was also very bad, thown in with a dose of racism from them as well. Oh well, just took it all in our stride.