I'm not sure how relevant this will be unless you are a self-managing landlord or a property manager yourself, but here's my experience with centrepay.
Centrepay is this thing where you get your Centerlink pension or family tax allowance docked each pay for bills/rent/court fines etc, so only relevant if you have tenants on a pension or benefit. Turns out anyone can sign up to be on the receiving end of Centrepay. Costs 99c per payment.
All the forms are on Centrelink's website, buried in the bowels of the menu on the left under the 'business' section. You have to fill out a nice long form and fax it back. They say you get a 'welcome pack' of brochures, forms etc when you've been approved.
What you *really* get, after a week long wait after the fax, is a 1 page letter with your Centrepay reference on it, no brochures, and ONE application form (I have two tenants, had to photocopy the damn thing).
They take about 3 days to process the form the payer fills in.
Once you're signed up you can just ring them with no waiting times and no condescending staff (nothing like ringing Centrelink) and they tell you the status of everything. Just need your number and your tenant's CRNs helps if you want to know if their payment has been set up right.
So overall, slow but very painless, which was nice.
Centrepay is this thing where you get your Centerlink pension or family tax allowance docked each pay for bills/rent/court fines etc, so only relevant if you have tenants on a pension or benefit. Turns out anyone can sign up to be on the receiving end of Centrepay. Costs 99c per payment.
All the forms are on Centrelink's website, buried in the bowels of the menu on the left under the 'business' section. You have to fill out a nice long form and fax it back. They say you get a 'welcome pack' of brochures, forms etc when you've been approved.
What you *really* get, after a week long wait after the fax, is a 1 page letter with your Centrepay reference on it, no brochures, and ONE application form (I have two tenants, had to photocopy the damn thing).
They take about 3 days to process the form the payer fills in.
Once you're signed up you can just ring them with no waiting times and no condescending staff (nothing like ringing Centrelink) and they tell you the status of everything. Just need your number and your tenant's CRNs helps if you want to know if their payment has been set up right.
So overall, slow but very painless, which was nice.
) as rents are always on time 
