Fridge's gone - food's spoiled - who pays?
- Thread starter Lotana
- Start date
I just KNEW somebody had "fiddled" with it. At least it was a good guess anyway 
Like others have said, I'd keep a close eye on this one. However you are going to have to tread very lightly so as not to alienate your other good tennant. Come down too hard, and you'll lose them both, or you'll lose the good tennant and the bad one will stay.
Would it be best to keep this person off-lease i.e. month by month or on a lease if problems arise? i.e. Can you say that at the end of a lease term I do not wish to renew your lease, so beat it!!
I'd send them a letter that clearly explains that it was someone's fault and why it was someones fault. The letter should also outline that as an act of extreme goodwill you are going to pay for the lost food, but this is a once only offer. I'd also follow the other great suggestion and lift some copy from Radio Rentals or some other rental mobs contract and point out to them these companies positions on such matters.
I'd bet money that this tennant is of the mindset that because you are a landlord it follows that you are RICH and therefore can afford to pay for their food and any other minor problem that arrises. You'll also find that these types of people are usually _well_ apprised of _their_ rights and are good at working the system.
As opposed to someone like myself who thinks along the same lines as Tssk.
Like others have said, I'd keep a close eye on this one. However you are going to have to tread very lightly so as not to alienate your other good tennant. Come down too hard, and you'll lose them both, or you'll lose the good tennant and the bad one will stay.
Would it be best to keep this person off-lease i.e. month by month or on a lease if problems arise? i.e. Can you say that at the end of a lease term I do not wish to renew your lease, so beat it!!
I'd send them a letter that clearly explains that it was someone's fault and why it was someones fault. The letter should also outline that as an act of extreme goodwill you are going to pay for the lost food, but this is a once only offer. I'd also follow the other great suggestion and lift some copy from Radio Rentals or some other rental mobs contract and point out to them these companies positions on such matters.
I'd bet money that this tennant is of the mindset that because you are a landlord it follows that you are RICH and therefore can afford to pay for their food and any other minor problem that arrises. You'll also find that these types of people are usually _well_ apprised of _their_ rights and are good at working the system.
As opposed to someone like myself who thinks along the same lines as Tssk.
Lotana
I think this is good advice. You were wise to reimburse for the food; I don't think it's a sign of weakness, but I would make it crystal clear that it's a one-off.
Perhaps you could type out an addendum for the letter, setting out simply and clearly the idiosyncracies of this fridge.
I'd put it down to experience - but if he tries it on again, that's a whole new ball-game.
Cheers
I think this is good advice. You were wise to reimburse for the food; I don't think it's a sign of weakness, but I would make it crystal clear that it's a one-off.
Perhaps you could type out an addendum for the letter, setting out simply and clearly the idiosyncracies of this fridge.
I'd put it down to experience - but if he tries it on again, that's a whole new ball-game.
Cheers
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