If you have started some proceedings with Fair Trading, keep your reference/file number handy. Should you receive a letter from a collection agency, you can provide this as evidence of your intention to not complete payment until the investigation has concluded. Definately do not just ignore a notice to complete from a collection agency though, make sure you have all correspondance from them in writing including acknowlegement of your proceedings with Fair Trading.
pinkboy
Yep thats what I was about to type pretty much. You saved me some time, I will now spend that time opening a bottle of red and wishing MsAli well