Hi there
Just thought I'd alert members to iskhomes.com.au or askhomes.com.au as they have been known... I went to them for a granny flat earlier this year, but as circumstances have changed, decided to withdraw and get a refund on my deposit ($15k).
Anyway, long story short, phone numbers didn't work, emails not replied to so I googled up to find their latest phone number and realised they are under investigation by Office of Fair Trading.
Apparently they have ripped off lots of other people as well (including a couple who had paid $230k for a kit home which was never delivered).
Moral of the story - if you've never heard of a company you are dealing with, doesn't hurt to see if they are listed on the OFT website! They still appear to be trading (or have a website anyway) and someone did call me back on my email but said she was the receptionist when clearly she was listed as the 20 yr old director quoted by OFT. Apparently the managers were at a meeting 'for the whole day' and the sales rep who I dealt with is overseas and will be back at 'end of the month'.
I am now told by OFT I should submit an online complaint but not sure if it will change anything...
Just thought I'd pass it on.
starbright
Just thought I'd alert members to iskhomes.com.au or askhomes.com.au as they have been known... I went to them for a granny flat earlier this year, but as circumstances have changed, decided to withdraw and get a refund on my deposit ($15k).
Anyway, long story short, phone numbers didn't work, emails not replied to so I googled up to find their latest phone number and realised they are under investigation by Office of Fair Trading.
Apparently they have ripped off lots of other people as well (including a couple who had paid $230k for a kit home which was never delivered).
Moral of the story - if you've never heard of a company you are dealing with, doesn't hurt to see if they are listed on the OFT website! They still appear to be trading (or have a website anyway) and someone did call me back on my email but said she was the receptionist when clearly she was listed as the 20 yr old director quoted by OFT. Apparently the managers were at a meeting 'for the whole day' and the sales rep who I dealt with is overseas and will be back at 'end of the month'.
I am now told by OFT I should submit an online complaint but not sure if it will change anything...
Just thought I'd pass it on.
starbright
If you put down a deposit I am assuming you have entered into a contract?
