A Victorian Owners Corporation manager is causing grief. The insurance renewal date is the same as for our FY, which means that by the time the AGM happens the manager has renewed the policy. The manager gets a cut of renewed policies. I wanted the insurance to fall due just after the AGM so that the AGM could meaningfully consider the policy. The manager took no action.
Accounts paid on time and in full are not recorded on the manager’s books. The manager then charges an admin fee for non-payment. There was a fairly hefty levy, which the manager declined to itemise.
A VCAT mediation was dismissed as the member determined that the above matters were best raised at an AGM. I sent a proxy to the manager with advice that I wanted the above raised. The proxy was not cited in the minutes. This loss in the post is very convenient for the manager.
The minutes mentioned some of the above, but not having the insurance renewal date changed. The minutes state that the VCAT decision vindicated the manager. This is not true.
Section 159(2) of the Owners Corporation Act says that the complainant must not be identified. The minutes give my unit number, which may be a breach.
There was no quorum for the meeting, so the decisions are interim for 29 days. The next day an invoice was prepared showing an increased quarterly fee. The due date is inside the 29 day period. Is this another breach? This invoice may not be legal, even after the 29 days has elapsed.
Unfortunately there is no agency charged with investigating such matters. It’s up to the owner to take action. When dealing with such managers it’s quite hard for most owners to make headway.
I’m wearying of this manager, who is not evidencing good practise and may be in breach. Advice as to what to do would be appreciated.
Accounts paid on time and in full are not recorded on the manager’s books. The manager then charges an admin fee for non-payment. There was a fairly hefty levy, which the manager declined to itemise.
A VCAT mediation was dismissed as the member determined that the above matters were best raised at an AGM. I sent a proxy to the manager with advice that I wanted the above raised. The proxy was not cited in the minutes. This loss in the post is very convenient for the manager.
The minutes mentioned some of the above, but not having the insurance renewal date changed. The minutes state that the VCAT decision vindicated the manager. This is not true.
Section 159(2) of the Owners Corporation Act says that the complainant must not be identified. The minutes give my unit number, which may be a breach.
There was no quorum for the meeting, so the decisions are interim for 29 days. The next day an invoice was prepared showing an increased quarterly fee. The due date is inside the 29 day period. Is this another breach? This invoice may not be legal, even after the 29 days has elapsed.
Unfortunately there is no agency charged with investigating such matters. It’s up to the owner to take action. When dealing with such managers it’s quite hard for most owners to make headway.
I’m wearying of this manager, who is not evidencing good practise and may be in breach. Advice as to what to do would be appreciated.