Sorry if I've posted this in the wrong section, not sure where to put this.
My PPOR is part of a complex of 10 and operates with a self managed strata arrangement. A few weeks ago one of the toilets blocked, so we called a plumber ourselves and paid for it. Two weeks later it blocked again, so we called a different plumber who used a camera to investigate the blockage, turns out to be tree roots from trees on common property. We told the strata chair plumber would be coming. $800 bill later and strata wants US to pay for it because calling the plumber was instigated by us and not them (they have a preferred plumber). What?? Can they do this? I don't recall them having an exclusive agreement with any tradies. Maybe I should have called strata first, but this is my first strata property (only bought this year) and I'm used to just calling someone myself when something breaks down. Should it matter? In any case, I'd only be willing to pay the difference if any between the $800 and whatever their preferred plumber would have charged for the same thing.
Where do I stand?
Cheers
My PPOR is part of a complex of 10 and operates with a self managed strata arrangement. A few weeks ago one of the toilets blocked, so we called a plumber ourselves and paid for it. Two weeks later it blocked again, so we called a different plumber who used a camera to investigate the blockage, turns out to be tree roots from trees on common property. We told the strata chair plumber would be coming. $800 bill later and strata wants US to pay for it because calling the plumber was instigated by us and not them (they have a preferred plumber). What?? Can they do this? I don't recall them having an exclusive agreement with any tradies. Maybe I should have called strata first, but this is my first strata property (only bought this year) and I'm used to just calling someone myself when something breaks down. Should it matter? In any case, I'd only be willing to pay the difference if any between the $800 and whatever their preferred plumber would have charged for the same thing.
Where do I stand?
Cheers