I had a difficult time dealing with Queensland Building Services Authority (QBSA) for two years. I was a bit optimistic when I heard that the QBSA was going to be dismantled. I thought the new organisation, Queensland Building and Construction Commission (QBCC), which has replaced QBSA, would do things differently.
Three weeks ago I lodged a complaint against a dodgy tradie. I have found that the new building watchdog is as bad as BSA when handling my complaint. I now have realised that the staff of the QBCC is the same as old QBSA. QBCC has 100% inherited the "unprofessional organisational culture" from the BSA. Nothing has changed at QBCC except the name of the organisation. The QBSA was not dismantled at all.
In early 2013, a parliamentary committee found evidence pointing to an "unprofessional organisational culture" within the BSA and the committee recommended the "firewalling" of a new authority's functions to ensure transparency and accountability.
I wonder if anyone here has dealt with the QBCC yet.
Three weeks ago I lodged a complaint against a dodgy tradie. I have found that the new building watchdog is as bad as BSA when handling my complaint. I now have realised that the staff of the QBCC is the same as old QBSA. QBCC has 100% inherited the "unprofessional organisational culture" from the BSA. Nothing has changed at QBCC except the name of the organisation. The QBSA was not dismantled at all.
In early 2013, a parliamentary committee found evidence pointing to an "unprofessional organisational culture" within the BSA and the committee recommended the "firewalling" of a new authority's functions to ensure transparency and accountability.
I wonder if anyone here has dealt with the QBCC yet.
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