Hi Guys
Im a new property manager taking care of a few family properties - Ive got a tennant in an appartment we just bought, when she signed a new agreement we mentioned we would replace the front door as it looks old and a bit flimsey - i looked into this & the cost was quite high so we changed our minds - now the tennant is angry at this and is threateneing to take us to the tribunal - She claims its dangerous and unsafe - ive inspected it 3 times and it looks fine to me, its the same door as everyone else in the appartment block - and the only fault i can find is that the lock is a bit shakey - but still perfectly workable.
Im just wodering what my obligations are?
Im a little out of my depth here & would love some advice.
thanks allot!
michael
Im a new property manager taking care of a few family properties - Ive got a tennant in an appartment we just bought, when she signed a new agreement we mentioned we would replace the front door as it looks old and a bit flimsey - i looked into this & the cost was quite high so we changed our minds - now the tennant is angry at this and is threateneing to take us to the tribunal - She claims its dangerous and unsafe - ive inspected it 3 times and it looks fine to me, its the same door as everyone else in the appartment block - and the only fault i can find is that the lock is a bit shakey - but still perfectly workable.
Im just wodering what my obligations are?
Im a little out of my depth here & would love some advice.
thanks allot!
michael