I've posted 3 previous posts about my tenant going back to NZ and moving his friend in and how the PM wasn't doing much about it.
Last Thursday I saw the principal of the agency. I told him I wasn't happy with the way PM was handling the situation. Principal said to give him a couple of days to see if friend knew where tenant was so they could get a letter from tenant terminating lease.
Why didn't PM do this????
I gave principal written instructions about going to tribunal but he said this would be quicker. I also gave him 2 pages of notes about the situation.
Didn't hear from principal until Monday. Friend got letter from tenant and provided NZ landlord references and they would ring me on Tuesday.
Didn't hear from them so rang them this morning (Thursday). Had to speak to PM about it. He hadn't checked references yet but would do it right now.
I said if I take him I want to put the rent up to $195 per week ($5 increase). He immediately said you can't do that. I said why not if it's a new lease. He goes, I don't know, I'll have to find out.
He rang me back about 30 mins later. Yes, you can put the rent up to $195 on the new lease. I CAN'T BELIEVE he didn't know that!!!!
He said probably on Saturday he can do the outgoing inspection, then ingoing inspection, sign new lease. The friend doesn't have a phone but is getting a mobile today or tomorrow. The old tenant sent a letter asking for the bond to be transferred and PM said he rang the rental bond board to check if he could do that and they said yes since they've got his signature. And friend will have to pay an extra $20 for the bond since I'm putting the rent up.
I'm seriously considering managing it myself since PM doesn't even know you can put the rent up on a new lease! UNBELIEVABLE!
On Tuesday it will be 3 weeks since I told PM about this situation and it's only getting sorted out now!
Last Thursday I saw the principal of the agency. I told him I wasn't happy with the way PM was handling the situation. Principal said to give him a couple of days to see if friend knew where tenant was so they could get a letter from tenant terminating lease.
Why didn't PM do this????
I gave principal written instructions about going to tribunal but he said this would be quicker. I also gave him 2 pages of notes about the situation.
Didn't hear from principal until Monday. Friend got letter from tenant and provided NZ landlord references and they would ring me on Tuesday.
Didn't hear from them so rang them this morning (Thursday). Had to speak to PM about it. He hadn't checked references yet but would do it right now.
I said if I take him I want to put the rent up to $195 per week ($5 increase). He immediately said you can't do that. I said why not if it's a new lease. He goes, I don't know, I'll have to find out.
He rang me back about 30 mins later. Yes, you can put the rent up to $195 on the new lease. I CAN'T BELIEVE he didn't know that!!!!
He said probably on Saturday he can do the outgoing inspection, then ingoing inspection, sign new lease. The friend doesn't have a phone but is getting a mobile today or tomorrow. The old tenant sent a letter asking for the bond to be transferred and PM said he rang the rental bond board to check if he could do that and they said yes since they've got his signature. And friend will have to pay an extra $20 for the bond since I'm putting the rent up.
I'm seriously considering managing it myself since PM doesn't even know you can put the rent up on a new lease! UNBELIEVABLE!
On Tuesday it will be 3 weeks since I told PM about this situation and it's only getting sorted out now!
