Hi Peter
I agree entirely, unfortunately sometimes someone gets an idea fixed in their head when a question is asked and if not sure poses it the wrong way to a supervisor, getting the wrong result, the old chinese whispers thing I guess. Mind you I would prefer they understate the policy rather than overstate and create false expectations, so in that respect I'm relieved anyway.
The TS back to 10 weeks? I agree. Pretty sure it would be 6 in that situation, that's just what the landlord said.
With RentCover there is no excess on loss of rent in any state. I would always steer clear of policies that have an excess on loss of rent, which is where some of the large direct insurers hit you. The AAMI policy for example as has been stated won't pay the first 4 weeks so rent loss only kicks in at week 5, and then there would appear to still be an excess as well. A high percentage of claims would be rendered useless with terms like that.
By the way, I know what you mean about looking at PDS's, they are a nightmare even though they are supposedly now "plain English", you did well to figure out what you did.