To give some background info, I am looking to move into a purchased apartment.
July
- A 60 day vacate notice is submitted to the tenant
July 28th
- Tenant provides notice that he/she will be move out on August 28th
August 27th
- PM tells me that I can collect the keys the next morning at 10.30AM and complete a Final Inspection
August 28th
- I turn up only to be told by the PM that the tenant didn't give them the keys and that they will contact me asap if they get the keys.
- Gets to around 5.30PM, no contact, so I call the PM to ask what's going on. Am told that the tenant sent an email at midday to inform them that he will be running late in providing the keys and so will hand it in tomorrow morning.
- PM says he will call me in the morning for an update
August 29th
- No phone call from PM, so I call him at 11.30AM only to be told the tenant is un-contactable
- I call the PM at 3.30PM to be told that he received another email from the tenant stating that his car was stolen on the 26th of August (i find this odd since he had previously committed to handing the keys on the 28th) and he has lost the buzzer to carpark gate, keys to the security door and the key set for the apartment door itself
- Whilst on the call, the PM apparently receives another email from the tenant that states that the oven door is now broken and that he has ordered another one to come in.
- I get the PM to grill the tenant and give a set deadline to provide the keys before getting a locksmith in.
-The tenant comes back saying he has found a spare set 10 minutes later... This now prevents me from taking the bond money for a locksmith and change of locks.
My question revolves around what occurs now with the shared keys and electronic carpark gates?
Will I need to work with the body corporate to replace the car park gate buzzer and shared security door + keys for all the other owners of the apartment complex?
Anyone run into a similar situation?
I basically feel like i'm getting stuffed around by the tenant and PM (should've done his due diligence before committing me to take time off work to do the final inspection).... What are your opinions?
July
- A 60 day vacate notice is submitted to the tenant
July 28th
- Tenant provides notice that he/she will be move out on August 28th
August 27th
- PM tells me that I can collect the keys the next morning at 10.30AM and complete a Final Inspection
August 28th
- I turn up only to be told by the PM that the tenant didn't give them the keys and that they will contact me asap if they get the keys.
- Gets to around 5.30PM, no contact, so I call the PM to ask what's going on. Am told that the tenant sent an email at midday to inform them that he will be running late in providing the keys and so will hand it in tomorrow morning.
- PM says he will call me in the morning for an update
August 29th
- No phone call from PM, so I call him at 11.30AM only to be told the tenant is un-contactable
- I call the PM at 3.30PM to be told that he received another email from the tenant stating that his car was stolen on the 26th of August (i find this odd since he had previously committed to handing the keys on the 28th) and he has lost the buzzer to carpark gate, keys to the security door and the key set for the apartment door itself
- Whilst on the call, the PM apparently receives another email from the tenant that states that the oven door is now broken and that he has ordered another one to come in.
- I get the PM to grill the tenant and give a set deadline to provide the keys before getting a locksmith in.
-The tenant comes back saying he has found a spare set 10 minutes later... This now prevents me from taking the bond money for a locksmith and change of locks.
My question revolves around what occurs now with the shared keys and electronic carpark gates?
Will I need to work with the body corporate to replace the car park gate buzzer and shared security door + keys for all the other owners of the apartment complex?
Anyone run into a similar situation?
I basically feel like i'm getting stuffed around by the tenant and PM (should've done his due diligence before committing me to take time off work to do the final inspection).... What are your opinions?