I got this email from a tenant who rents a condo from me in Bangkok. I have 2 x TV's in the condo.. a 55" LCD in the lounge and a 32" LCD in the bedroom. I bought both Samsung's brand new 3 years ago. The TV's are situated back to back with a wall dividing the lounge and bedroom so they share the same coaxial cable which runs through the dividing wall.
The troubleshooting he did with the laptop doesn't sound the best way to isolate the problem because I think it would have the same signal if he connected the laptop to the TV's HDMI outlet... or should it have a different signal?
How would you reply:
1. tell him to investigate further by swapping the TV's around to determine if it's a problem with the TV or the connection (bit of a hassle).
2. give him 8,000 baht (AU$270) to buy a replacement.. he pays 31,000 baht a month rent (probably the easiest solution).
3. spend AU$300 on a return flight and sort it out myself. I can bring back the old TV if it needs replacing and give it to the old guy who might be able to fix it (I get to visit Nana plaza while I'm there).
The troubleshooting he did with the laptop doesn't sound the best way to isolate the problem because I think it would have the same signal if he connected the laptop to the TV's HDMI outlet... or should it have a different signal?
How would you reply:
1. tell him to investigate further by swapping the TV's around to determine if it's a problem with the TV or the connection (bit of a hassle).
2. give him 8,000 baht (AU$270) to buy a replacement.. he pays 31,000 baht a month rent (probably the easiest solution).
3. spend AU$300 on a return flight and sort it out myself. I can bring back the old TV if it needs replacing and give it to the old guy who might be able to fix it (I get to visit Nana plaza while I'm there).
dex,
I'm currently staying in xxx Condo in which I believe you're the owner of.
The TV in the bedroom has recently had white lines down most of the picture which makes watching it almost impossible, I've plugged my laptop in via an HDMI cable and the result was the same, this suggests to me that its not a problem with loose cables, signal etc but with the TV itself. Therefore, if you agree, I would like to have this replaced at some point in the near future.
I did contact the property manager office earlier on but, to my surprise, I was told to contact you directly myself. I was under the impression that they were supposed to act as the middle man on almost anything to do with the condo.
Best regards,
Adam