bummer!!! this makes it hard for the initial greet. However I often find that Investors pass first their Agent/Tenant directly to their Banker/Valuer thinking this If you want to be in control of your valuation, then YOUR contact is a must. At least when the valuation report is handed down, you can call Valuer and invoke a discussion "just clarify my understanding, the so and so...". If Valuer replies I can't talk to you, is another question, but at least you tried to be in control of your destiny.