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The payment may have been delayed by the bank in which case it was out of the PMs control. I dont agree with how she handled your call though an apology should have been the first thing she said to you even if it wasnt their fault. Our company offers mid and end of month payments at no extra...

My question would be going to the bank that accepted the cheque. Third party cheques are not supposed to banked without endorsement.

I signed a tenant to a 2 year lease only once in my 10 years as a property manager. All checks were good but 6 months in she got into financial problems. we went to Tribunal 3 times. after only 6 months in I was wishing Id only signed a 12 month lease with an option to renew for a further 12...

If the cheque from AON comes directly to you, which you are within your rights to request (even if the agent processes the claim)then the PM cant take out fees. If they receive the chq and process it through their trust system it will automatically deduct fees as per your management agreement...

i believe that it is the privacy act that restricts what or when a tenant can be listed on TICA therefore it would be the same restrictions in all states. My understanding is that a tenant can not be listed on TICA until they have vacated or abandoned the property.

In SA property managers dont even have to be licensed or have done any sort of course. It is even more important here to select your PM carefully and ensure they have the experience to deal with all issues involved. Keep in kind also that business owners employ these young inexperienced people...

how totally satisfying just writting the letter, I agree that it will make no difference. These sort of people manage to continue to rent properties over and over again. I hope that your PM listed them on TICA to stop them renting other properties through agents. I had a tenant recently who...

I agree it should be your PM that you are complaining about, they should contact you at lease two months prior to the end of the lease to seek your instructions. There is no excuse for not replying to your messages. Sometimes Pms are not contactable on mobile, if they are out of the office the...

Basically badly cared for and presented properties will attract people who do not really care about what they live in. Alot of owners will buy a dump to demolish in the next year or so and say they dont really care who the agent puts in there. But properties in the lower price brackets attract a...

Although they may be great tenants now, things happen in the lives of even the best tenants, they lose jobs or get divorced, stop paying their rent or leave the property, then you will have to deal with that from interstate. Its difficult to get an agent to take on a property in the middle of...

I would recommend Terri Scheer as well, their cover is very comprehensive and they are easy to deal with. Make sure that you compare each policy on what they actually cover, alot of bigger companies offer landlords insurance but it does not cover as much as the specialist companies.

I think they are right to ask for non smoking, and in my experience alot of people now days are non smokers. We always include a clause in agreements that says no smoking by tenants or their guests inside the property, that way if there is evidence of smoking inside they are in breach od their...

What you need to remember is that Property management is a business and the individual companies need to make enough money out of managing their rent roll to pay for salaries and over heads. if they dont make enough money they have to employ inexperienced staff, which untimately results in mis...

You Get What You Pay For Basically if an agent is only charging 5% they cannot be making enough money to be paying the best property managers, who are few and far between. As well as fees you should be taking a close look at the experience and reputation of the individual property managers...