I have just received a letter from my tenant, the basis of the letter out lines how he has lived in my property and has been unsatisfied with the condition of the property.
He writes examples such as faulty front door lock, stove problems, stains on walls/carpets, overgrown gardens and paving that has lifted. He claims that these items where requested to be repaired but his requests where ignored.
I am aware of the paving lifting and had them lifted up, tree roots cut out and re-laid about 6 months ago and am unaware of any other repairs that are required to be done.
He is claiming that he fell over the lifted paving and broke his prosthetic leg. He is seeking payment for the repair work to his prosthetic leg totaling $8,903.35 (he attached a quote from Support For Life Shenton Park WA) the work has not yet been carried out.
I have until COB Friday May 18th to come good or he will pursue legal action to recoup these costs and will also seek compensation “for pain and suffering, and difficulties in performing his job that he has recently commenced.”
I have proof of all work carried out on the premises and have also addressed any issue that my property manager has raised with me. Since his accident he has not asked for any repair work to be done so I persume the paving is still in need of repair (again).
I am sending around my property manager next week to review the state of the property and photograph the paving. I will also be forwarding his letter onto my insurer.
Your thoughts are welcome.