From another thread, a couple of comments about paying an agent to find a tenant and then taking over from there:
I think a lot of agents see property managing this way: find the tenant and sit back while the money rolls in. They don't realise they have to do regular inspections, chase up late rent, respond to phone calls and emails from the tenant, report to the owner promptly if there is a fault with the property, conduct regular rent reviews and increase the rent if necessary. For example, my parents had a tenant move out of their rental last year, behind on their rent and with the rent $150 p/w under market. They wouldn't even change property management companies. My dad's response to this was to give the property manager's boss a "stern" talking to. The company gave him a new property manager. Plenty of "cream" for the company, nothing for the owners.
That is because finding suitable tenants and setting up the lease is the hardest part of managing. The "cream" comes from the ~10% they collect for being a rent depository.
I think a lot of agents see property managing this way: find the tenant and sit back while the money rolls in. They don't realise they have to do regular inspections, chase up late rent, respond to phone calls and emails from the tenant, report to the owner promptly if there is a fault with the property, conduct regular rent reviews and increase the rent if necessary. For example, my parents had a tenant move out of their rental last year, behind on their rent and with the rent $150 p/w under market. They wouldn't even change property management companies. My dad's response to this was to give the property manager's boss a "stern" talking to. The company gave him a new property manager. Plenty of "cream" for the company, nothing for the owners.