Poor Quality Tradesman Work

[smule]

Hi, I have just had some granite benchtops installed in my kitchen.

Long story short - the measurements undertaken by the company have obviously been inaccurate resulting in a very poor fit.

I have emailed the company and awaiting their response, but I just want to know if they dont come to the party and correct the problem what action can I take against this company to ensure the problem is addressed and rectified ?

 

[Aaron Sice]

if they have a builder's ticket take then to the tribunal.

if not, hit them with a petty sessions summons. it costs about $20 and will make them sit up and take notice.

 

[Kenster]

Is the work covered by builder insurance, eg. New construction?

If it is then you have the option to claim against their insurance.

 

[rugrat]

Another avenue is to get in toouch with the department of fair trading and see if they are able to interven on your behalf.

 

[craigb]

Is the work covered by builder insurance, eg. New construction?

If it is then you have the option to claim against their insurance.

what insurance are you refering to ?