my pm went to tribunal yesterday regarding compensation of $6,500 worth of "destroyed" carpet in my large 4 bedroom ip. the carpet was only 18 months old.
obviously the tenants had had several wild parties (neighbour confirms this) with red, yellow and don't-want-to-know stains all over the carpet. the insurance company has ruled that it wasn't deliberate malicious damage, but poor housekeeping.
anyhow - pm turns up the mediator sesson and in walks one of the tenants, with a solicitor! fortunately the meditor rolls her eyes and tells the solicitor he has no authority here and to keep quiet.
anyhow. tenant is claiming that they should only pay for a professional clean, not replacement - even tho the tenant had a carpet cleaner in who told them the stains would not come out. pm pointed this out.
tenant then gets huffy and claims that we are trying to force him to pay for a more expensive carpet. pm pulls out the receipts to show new carpet is the same price as old (within $100).
he then claims they never had any parties - well neighbour has a very different opinion on this!
they then claimed they only had to pay 90% due to depreciation - fair enough.
they then claimed that only two rooms were soiled and they should only have to pay for those. the two "worst" rooms were the very large open plan living/dining, the stairs and the large open plan family area - 2/3rds of the house - but all the rooms were in poor condition with staining, and it would have looked really cr@p if we'd only replaced the carpet in the "worst" rooms.
when the pm asked how the tenant would have felt if someone had left a house they owned in such a condition, his reply was "(shrug) it's just a rental." well, that was a red rag to her! it was a brand new executive rental for which they were paying top dollar to live in!
anyhow - now going to court.
i just can't believe the gall of some people - they destroy something that belongs to someone else and then do everything possible not to pay recompense? i hope they get the book thrown at them.
obviously the tenants had had several wild parties (neighbour confirms this) with red, yellow and don't-want-to-know stains all over the carpet. the insurance company has ruled that it wasn't deliberate malicious damage, but poor housekeeping.
anyhow - pm turns up the mediator sesson and in walks one of the tenants, with a solicitor! fortunately the meditor rolls her eyes and tells the solicitor he has no authority here and to keep quiet.
anyhow. tenant is claiming that they should only pay for a professional clean, not replacement - even tho the tenant had a carpet cleaner in who told them the stains would not come out. pm pointed this out.
tenant then gets huffy and claims that we are trying to force him to pay for a more expensive carpet. pm pulls out the receipts to show new carpet is the same price as old (within $100).
he then claims they never had any parties - well neighbour has a very different opinion on this!
they then claimed they only had to pay 90% due to depreciation - fair enough.
they then claimed that only two rooms were soiled and they should only have to pay for those. the two "worst" rooms were the very large open plan living/dining, the stairs and the large open plan family area - 2/3rds of the house - but all the rooms were in poor condition with staining, and it would have looked really cr@p if we'd only replaced the carpet in the "worst" rooms.
when the pm asked how the tenant would have felt if someone had left a house they owned in such a condition, his reply was "(shrug) it's just a rental." well, that was a red rag to her! it was a brand new executive rental for which they were paying top dollar to live in!
anyhow - now going to court.
i just can't believe the gall of some people - they destroy something that belongs to someone else and then do everything possible not to pay recompense? i hope they get the book thrown at them.
