Anyone got really bad service lately that they want to share their story? A bloke called Justin Herald in his book "How to Grow your Business Without Spending a Single Cent" (worth reading if you are a business owner) tells a story similiar to mine below.
Kath and I are looking for a second hand pewter Landcruiser wagon and we saw one in Orange the other day. I walk in and old mate (young fellow) leans back in his chair and first of all says nothing for about 20 seconds, looks me up and down and then says " what do you want" in a pretty rude fashion.
I say I wanted to look at that landcruiser. It was very inconvenient for him but we went and had a look. I said thankyou politely and then told him I was off to Bathurst to buy one there as he was so rude. I then ring the manager and tell him what happened and told the manager I was off to Bathurst aswell and Orange Toyota would never get any of my business again. Also told the manager that Lawsie would be ashamed of them (apparently he is back on the radio, should ring him up about this) and customer service very bad.
Have not bought yet but can't wait to drive back to Orange Toyota with my new or secondhand wheels and say stuff you. Made me so angry and takes a lot to get me angry usually.
Kath and I are looking for a second hand pewter Landcruiser wagon and we saw one in Orange the other day. I walk in and old mate (young fellow) leans back in his chair and first of all says nothing for about 20 seconds, looks me up and down and then says " what do you want" in a pretty rude fashion.
I say I wanted to look at that landcruiser. It was very inconvenient for him but we went and had a look. I said thankyou politely and then told him I was off to Bathurst to buy one there as he was so rude. I then ring the manager and tell him what happened and told the manager I was off to Bathurst aswell and Orange Toyota would never get any of my business again. Also told the manager that Lawsie would be ashamed of them (apparently he is back on the radio, should ring him up about this) and customer service very bad.
Have not bought yet but can't wait to drive back to Orange Toyota with my new or secondhand wheels and say stuff you. Made me so angry and takes a lot to get me angry usually.