Hi,
One of my IP's has been without hot water
for a week. This is a brand new property, so I have
had a new Rheem unit installed. There was a delay because Rheem initially tried to replace a part, but it failed after a few hours, hence the new unit being installed.
The tenant is now asking the PM about a rent credit
as compensation.
Are there any guidelines covering this?
Thanks all,
Neil
One of my IP's has been without hot water
for a week. This is a brand new property, so I have
had a new Rheem unit installed. There was a delay because Rheem initially tried to replace a part, but it failed after a few hours, hence the new unit being installed.
The tenant is now asking the PM about a rent credit
as compensation.
Are there any guidelines covering this?
Thanks all,
Neil