I think a little harsh, I know many people myself included who have worked out of a salon and said nothing because once the deed is done its almost impossible to reverse.Yes, I answered this here: "What's done is done. Monetary compensation is not going to bring back her hair. Best to focus on a solution, rather than dwell on the problem.
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If I was in the same scenario as invstor I would request a refund.
Got nothing to do with deceit, totally irrelevant.
The hairdressing salon was paid to provide a service, however they did not meet their obligations.They were not provided with a chance to rectify once INVSTOR went to a 3rd party to try to fix, wether it be a re-cut or refund.
This is like coming home from Woolworths after a long shopping trip and you discover the nice cold bottle of Coke you bought had already been cracked open a little. You don't then proceed to drink half the Coke because you are thirsty and then fill it back up with cold tea so you can return it to the store for a refund because it was open. You don't do that, because that's absurd!
pinkboy