Just had to post my recent very bad experience with the above tiling company, I have been dealing with over the last 6 months on my Spearwood project.
My experience has been in short disgusting and unprofessional.
They underquoted tiles which in the main came from China, therefore I did not have enough tiles to complete all my villas and had to spend hours running around to source suitable tiles. As the tiles came from China we could not re order as it would take too long for these to arrive in Perth.
Significantly over quoted in other areas.
Did not deliver all the tiles to site, almost half were still in their warehouse. Had to chase them for these, finally delivered causing delays, by the way they did this on two occasions. Denying they had any tiles, we asked them to check their warehouse, finally they found them.
The owner of business delivered the tiles but refused to stack them on my site, due to his back condition.
Abusive behaviour by the owners of the business, who will not take any responsibility for their actions, and no apology ever because apparently its not their issue, everyone has the issue. Strange that.
From my experience I would like to warn investors to stay clear from this company.
MTR
My experience has been in short disgusting and unprofessional.
They underquoted tiles which in the main came from China, therefore I did not have enough tiles to complete all my villas and had to spend hours running around to source suitable tiles. As the tiles came from China we could not re order as it would take too long for these to arrive in Perth.
Significantly over quoted in other areas.
Did not deliver all the tiles to site, almost half were still in their warehouse. Had to chase them for these, finally delivered causing delays, by the way they did this on two occasions. Denying they had any tiles, we asked them to check their warehouse, finally they found them.
The owner of business delivered the tiles but refused to stack them on my site, due to his back condition.
Abusive behaviour by the owners of the business, who will not take any responsibility for their actions, and no apology ever because apparently its not their issue, everyone has the issue. Strange that.
From my experience I would like to warn investors to stay clear from this company.
MTR